Terms of service

Last updated: [date] · [Draft outline — have it reviewed before publishing.]

Quotes & pricing

Quotes are flat prices based on the details you provide. If a home’s size or condition differs significantly, we’ll discuss any change before starting.

Scheduling & cancellations

[Notice required to reschedule or cancel, and any late-cancellation or lockout fee.]

Access

Please provide safe access to your home. Keys and codes are kept secure.

Payment

[When payment is due and accepted methods.]

Satisfaction guarantee

Report issues within [24 hours] and we’ll re-clean the affected area at no charge. See our guarantee page for details.

Breakage & liability

[How accidental damage is reported and handled; insurance coverage — confirm.]

Safety

We may decline tasks that are unsafe, such as high ladders, biohazards or heavy lifting.